To adapt to the ever-changing environment in which they operate, chief supply chain leaders must also employ new technologies and reimagine the future of supply chains.
The pandemic shone a spotlight on global supply chain networks. 这暴露了他们的缺点和弱点. Despite the fact that the supply chain profession has received more attention and gratitude from CEOs and the C-suite than ever before, supply chain leaders are now being challenged to use that attention to advance their digitalization plans and prepare their supply chains for tomorrow’s disruptions.
这些弱点, such as improving customer service while at the same time reducing costs, can be resolved by continuous investments in supply chain digitalization.
然而，数字化本身是不够的. Supply chain leaders also must use new technologies to adapt to the ever-changing environment in which they’re operating. The supply chain’s role in the organization’s sustainability initiatives, 以及更具破坏性的地缘政治局势, 需要新的策略和心态.
采用动态的组织, cloud-based operational models are better positioned to compete in today’s fast-changing business climate. 人工智能(AI), 物联网(IoT), 边缘计算, and advanced data analytics are all part of the next major wave of technological disruption. As part of an organization’s digital business technology platform, these innovations are almost always linked to a cloud foundation.
自动化 technologies like artificial intelligence (AI) and robotic process automation (RPA) offer ways to get around this limitation. 自动化, 56%的受访者表示, will enable businesses to make onshore manufacturing economically viable. These technologies can be utilized on a tactical level — for example, to perform picking and packing — but they can also be used to improve strategic planning and forecasting, 提高供应链的整体效率.
The future of supply chain management is to strike a balance between cost containment and resilience.
Improved supply chain resilience and 敏捷性 in meeting consumer expectations is one of the top concerns for businesses. 同时, as customers want competitive pricing and CEOs watch their margins, 削减成本的动力并未消失.
The majority of supply chain executives say that their supply chains were created largely to save money. In a changing market where unpredictability and increasing consumer demands go hand in hand, the challenge for supply chain leaders and their organizations now is to discover new trade-offs between cost, 速度, 和服务.
According to the results of the Gartner 2020 Future of Supply Chain Survey, the majority of respondents recognize that national interests in domestic sourcing will have a greater influence on decision-making. 然而, just 27% of respondents believe that their consumers are explicitly interested in locally sourced and manufactured products and 45% believe that their customers are more concerned with the price than the origin of the product.
When faced with existential environmental implications on stakeholder groups across the value chain, 盈利能力不再足够. Supply-chain-led organizations must demonstrate purpose by demonstrating that stakeholder benefit is a top focus.
Being purpose-driven entails not only doing no damage to stakeholders but also amplifying advantages in a good way. Supply chains have the most important end-to-end environmental implications for many businesses.
再一次，数字化是有益的. 协作, 可见性, and risk management will all benefit from a digital partner ecosystem enabled by technologies like blockchain and 物联网(IoT).
Supply chain leaders need data from their digital ecosystem to monitor environmental efficiencies, 例如客户体验, 碳足迹, and the health and prosperity of local supply communities. They can then set targets and requirements for themselves and their suppliers based on the current situation, 并实时跟踪进度.
“We are currently moving our traditional data center on-premises architecture to be on the cloud and Gartner provided us with the proper architecture design and cloud strategy,穆塔瓦说, 企业架构总监, 信息 & 电子政务的权威.
Gartner estimates that less than one-third of enterprises have a documented cloud strategy.
在接下来的几年里, more than 80% of companies expect to establish the capabilities for a digital ecosystem. Although this appears to be a lofty goal to achieve in such a short period of time, it emphasizes the importance of digitally connecting with the ecosystem to support the most important future supply chain strategies — resilience, 敏捷性, 目的驱动型组织——还有, 最终, 改善客户体验.